Can I convert my DVD to Digital Download?
Usually this is not possible. We’re not often able to verify ownership, old product keys are not available to us, and we in most cases only received a tiny licensing fee from the company who created the DVDs. We can’t give everyone free additional copies on that basis.
The only DVDs that can be converted, are very recent sales that are essentially a DVD delivery of our downloadable installer. These will have been produced since 2013 only.